RK Field Trainer
Location: Miami, FL
Who You’ll Work For
REEF is the ecosystem that connects the world to your block, with nearly 5,000 locations across North America. Each REEF hub is a thriving, connected ecosystem of businesses, cities and people, that serves the needs of the on-demand economy. Each location leverages its proximity to where large concentrations of people live and work, offering a variety of services, including micro-fulfillment and distribution centers, mobility solutions, and buffer zones that reduce traffic and congestion.
REEF Kitchens is a core part of this ecosystem that allows food entrepreneurs and restaurants to open and quickly expand their businesses with minimal operational and capital costs. Our national network of delivery-only kitchens lowers the barriers and costs for business owners and helps bring fresh, healthy, high quality food to local neighborhoods.
We are part of SoftBank, and its portfolio of leading companies transforming business and commerce at the cutting edge of technology in the world today.
What You’ll Do
The RK Field Trainer is responsible for providing training support to all Vessels within a specified MSA (territory) to develop unrivaled culture and talent for Reef. You will provide field training support which includes the coordination, facilitation, and delivery of training programs. You will also provide effective training support to build operator capability and drive consistent execution of our talent and culture systems; You will utilize tools, and processes; including, but not limited to, certifications, new program initiatives, calendar and new restaurant team training programs. If you have excellent leadership qualities and thrive in fast-paced environments, we’ve got an RK Field Trainer role just for you!
Spearhead Training Programs
Ø Plan and deliver standards, systems, processes, and tools training to maximize business goals
Ø Complete training needs and assessments during field visits to identify knowledge, skills, and/or ability gaps
Ø Facilitate necessary program training by DMA, including participation in World Class Operations & Association meetings to achieve a high level of productivity
Manage Internally & Externally
Ø Drive clients' awareness of training completion rates and partner on a plan to achieve brand standards
Ø Evaluate the effectiveness of training to improve the process and achieve a higher service rate
Ø Implement logistical support for Field Training Classes to improve system usage
What We Want From You:
Ø 1-3 years training experience preferred
Must be highly proactive and results driven
Ø Must have experience opening new restaurants
Ø Strong presentation and facilitation skills
Ø Ability to coach and influence others
Ø Strong project management skills, with an emphasis on organizational and time management aptitude
Ø Ability to Multi-task in a variety of situations and develop solutions to issues
Restaurant operations know how, including an understanding of restaurant information systems, is preferred
What We’ll Provide
Life and Disability
Paid Time Off (PTO)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Ø Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
Ø Work is performed in a professional office environment.
Work is performed indoors for extended periods of time including up to the entire duration of shift.
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.