Senior Technical Program Manager

Schedule: Full Time


Location Specific Information:


 Senior Technical Program Manager



REEF Technology is the ecosystem that connects the world to your block. Each REEF hub is a thriving, connected ecosystem of businesses, cities and people, that enables and provides the delivery of products and services to more people than ever before. Each location offers a variety of services including micro-fulfillment centers, bike and scooter rental stations, electric vehicle charging, rideshare and autonomous vehicle buffering areas, community spaces for pop-up businesses, and more.

REEF Technology has reimagined the role of a parking facility. We are the largest network of parking lots in North America, believing these locations can do a lot more than just store your car. They serve as buffers for high density, high activity areas and, as such, alleviate congestion and the ensuing pollution. But, with the explosive growth of the sharing and on-demand economy, it is expected that the need for parking to solely store cars will be outgrown by other needs.

We are part of SoftBank, and its portfolio of leading companies transforming business and commerce at the cutting edge of technology in the world today.

With REEF KITCHENS, we enable restaurants to reach more people in the most attractive neighborhoods in hundreds of new cities – without additional capital – by providing turnkey solutions for food preparation and delivery staging and fulfillment.

More consumers are utilizing food delivery services every day, and while this means more opportunities for restaurants, it also means more challenges and complexity to be managed. Our REEF KITCHENS allow for on-site food preparation and our centralized locations serve as an optimal base for food delivery services, so your customers get their meals exactly as you intend them to-fast and fresh.

WHAT YOU’LL DO (Essential Functions): 

 Plan, organize, and led the execution of programs for facilities, vessels and other assets to ensure the highest availability and reliability rates.


 ?           Establish an asset tracking database and create an asset roadmap for each asset within the assigned responsibilities.

?            Collaborate with Product Support and Field technicians to coordinate installation of retrofits,     modifications and upgrades to assigned assets.

?            Investigate field reports and service requests to determine root cause of vessel performance failures.

?            Identify risk and opportunity and take action to mitigate or realize budget improvement, safety, and schedule and other risk not identified.

?            Liaise with existing vendors to schedule, quote and complete, maintenance, retrofit, and upgrade tasks.

?            Produce reports and manage progress.

?            Create and approve purchase requisitions to complete actions required to facilities and vessels.

?            Plan and execute fleetwide modifications, upgrades and safety bulletins.

?            Collaborate with Entry to Service team to create an asset forecast

?            Collaborate with Supply Chain to procure new assets in accordance with launch planning.


Key performance objectives

?            Fleet utilization

?            GoLive Asset Availability

?            Program Budget and Schedule Performance



Bachelor’s degree or higher in a technical discipline such as civil, aeronautical, mechanical or electrical engineering or equivalent

Certified Associate Program Management – PMI or higher

At least 1 year experience as a project engineer or program manager which involved maintenance, upgrades, retrofits of assets


Masters degree in Business Administration or similar

Experience in the aviation, automotive, restaurant or IoT industries

Experience in continuous improvement of processes and assets

Program Management Professional- Certification PMI

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