Who You’ll Work For
REEF is the ecosystem that connects the world to your block, with nearly 5,000 locations across North America. Each REEF hub is a thriving, connected ecosystem of businesses, cities and people, that serves the needs of the on-demand economy. Each location leverages its proximity to where large concentrations of people live and work, offering a variety of services, including micro-fulfillment and distribution centers, mobility solutions, and buffer zones that reduce traffic and congestion.
REEF Kitchens is a core part of this ecosystem that allows food entrepreneurs and restaurants to open and quickly expand their businesses with minimal operational and capital costs. Our national network of delivery-only kitchens lowers the barriers and costs for business owners and helps bring fresh, healthy, high quality food to local neighborhoods.
We are part of SoftBank, and its portfolio of leading companies transforming business and commerce at the cutting edge of technology in the world today.
What You’ll Do
You’ll enhance our already-speedy mobility efforts by transporting and delivering fresh, quality products and produce amid working against tight deadlines. While maintaining professionalism and customer courtesy, you’ll follow delivery instructions while interfacing with customers via online channels to communicate order arrivals, details, and delivery challenges. Don’t have a car, or better yet, don’t want to use it? Great – we’re looking for someone on-foot. The job can be done in an even simpler way – on foot! If you’ve got a knack for customer service and quench for swift-maneuvering environments, we’ve got an On-Foot Delivery Driver role just for you.
Receive & Retrieve Orders
Ø Receive orders and process requests via an online ordering system and work side-by-side with warehouse drivers, associates, and management team to ensure order accuracy and compliance
Ø Retrieve and prepare orders – checking for accuracy – by pulling materials and packaging inventory as each customer submits requests
Speedy Mobility at its Best
Ø Maintain order freshness by following strict hygiene and food safety guidelines and working within a one-hour, tight deadline
Ø Deduce and interpret critical order details to ensure accuracy
Ø Complete deliveries on foot to and from vendors to meet department objectives for sales, margin, and labor goals
Foster Customer Service, Success, & Standards
Ø Ensure professionalism and courtesy when interfacing with customers – while maintaining the notable CDC-regulated 6-feet rule to complete the order delivery process
Ø Initiate, coordinate, and enforce operational policies and procedures while maintaining healthy, safety, and hygiene standards and regulations
What We Want From You
Ø Good interpersonal and communication skills, with a strong customer service focus
Ø A disciplined approach with high attention to detail, creativity, and innovation
Ø An action-oriented, problem solving mindset and attitude
Ø Ability to work under strict timelines and un-supervised
Ø Ability to work in a fast-paced environment
Ø Exemplary computer/typing skills
What We’ll Provide
Paid Time Off (PTO)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Ø Navigate through a designated area by walking on-foot for extended periods of time, sometimes for the entire duration of shift
Ø Stand for extended periods of time, sometimes for the entire duration of shift
Ø Sprinting short distances
Work is performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.